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Frequently asked questions

Everything you need to know about traceability, finance, quality, and logistics on AgroDash. Can't find what you're looking for? Reach out and we'll get back within a business day.

FAQ

Frequently Asked Questions

Find answers to common questions about the AgroDash platform.

Simply create an account and choose your role — farmer, buyer, miller, warehouse operator, or logistics provider. Complete the KYC verification process, and you'll have full access to the marketplace.

AgroDash is global agricultural infrastructure built on four pillars — end-to-end traceability, finance and escrow, quality and compliance, and logistics. Farmers, cooperatives, buyers, millers, warehouse operators, and logistics providers all run on a shared platform with provable chain-of-custody from planting to delivery.

Settlements run through a fair-escrow flow: buyers pay into the platform, funds are held until delivery is verified, and then payouts release to farmers in whichever channel they've registered — mobile money (M-Pesa, Airtel Money), card, bank transfer, or platform wallet. The escrow + multi-rail settlement is what makes premium pricing trustworthy on both sides.

After registration, you'll submit KYC documents including a government ID, business registration, and other role-specific documents. Our team reviews submissions within 1-3 business days to ensure platform integrity.

Yes, we use industry-standard encryption and security practices to protect your data. All transactions are processed securely, and personal information is handled in compliance with data protection regulations.

AgroDash is fully responsive and works on any device — smartphones, tablets, and desktops. Access the marketplace, manage orders, and track deliveries from anywhere.

Still have questions? Contact our support team